Observe first
Find the behavior behind the request, not only the surface problem.
About / 2027 Product Design New Grad
Jamie Zhou AI-native product designer working from research signal to product system.
Research-driven. Growth-minded. Systems-oriented. Currently designing consumer AI growth at Chance.
Approach
Design starts with what people are actually trying to do.
I like the messy middle: where user behavior, business goals, technical constraints, and visual craft collide. My role is to make that complexity legible enough for a team to make decisions.
My strongest work starts with research and turns into product structure: clearer workflows, better activation moments, and interfaces that make complicated systems feel calm enough to use.
Outside of case studies, I keep a playground for motion, creative coding, photography, and visual experiments because interaction taste is built through practice.
Structure the system
Turn scattered signals into flows, hierarchy, defaults, and decisions.
Keep a human texture
Use language and motion to clarify state without creating noise.
Experience
Professional work across AI, strategy, SaaS, and research.
Chance AI
AI Product & Growth Designer
Designing consumer AI workflows, activation logic, and commercial UI systems for product growth.
Deloitte x SCADpro
UX Designer / Experience Strategist
Worked on healthcare AI experience strategy, information clarity, onboarding, and AI guidance concepts.
Axel SaaS Program
UX Designer & Researcher
Explored how restaurant research could inform a daily action center and unified order workflow.
Ipsos
UX Researcher Intern
Synthesized VOC data, interviews, and survey validation into service and product recommendations.
Education
Training grounded in UX design and applied collaboration.
2023-2027
Savannah College of Art and Design
BFA in User Experience Design
GPA 4.0 / Excellence Scholarship
Skills
Methods and tools used to move from evidence to execution.
Research
User Research / VOC Synthesis / Journey Mapping / Survey Validation
Design
AI UX / Growth UX / Product Strategy / Interaction Motion / Commercial UI
Tools
Figma / Framer / HTML, CSS & JavaScript / AI Workflows
Current Interests
What I am exploring beyond project deliverables.
How uncertainty, progress, control, and recovery should feel in intelligent products.
Small interactions used to study timing, state, and interface behavior.
Transitions as product feedback and orientation instead of decoration.
References from editorial systems, product UI, posters, and film frames.